Privacy Policy
Effective Date: [19/12/2025]
Crello.co.uk (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including our SMS marketing communications.
We collect personal information that you voluntarily provide to us when you interact with our website or services. This may include your name, email address, phone number, and any other details you provide when purchasing services, submitting a contact form, or signing up for newsletters or updates. We may also collect information related to your transactions with us, as well as technical data such as your IP address and browsing activity on our website.
Your information is collected when you purchase services directly from Crello.co.uk, sign up for notifications, complete a contact or newsletter form, or otherwise communicate with us. By providing your contact details through these methods, you acknowledge that you are voluntarily sharing your information with us.
By providing your phone number and opting in through our website or services, you consent to receive SMS messages from Crello.co.uk. This opt-in may occur when you purchase a service, submit a contact form, or subscribe to communications on our website. These messages may include service updates, important account notifications, and promotional offers related to our services. Message frequency may vary, and standard message and data rates may apply depending on your mobile carrier.
You have the right to opt out of receiving SMS messages at any time. You can do so by replying “STOP” to any message you receive from us or by contacting us directly using the details provided below. Once you opt out, you will no longer receive SMS communications unless you opt in again.
We use your personal data to provide and manage our services, process transactions, communicate with you, and improve our offerings. We may also use your information to send marketing communications where you have given consent. Our processing of your data is based on your consent, the need to perform a contract with you, our legitimate business interests, and compliance with legal obligations.
We do not sell your personal data to third parties. However, we may share your information with trusted service providers who help us operate our business, such as website hosting providers and SMS communication platforms. These providers are required to keep your information secure and use it only for the purposes we specify. We may also disclose your information if required to do so by law or regulatory authorities.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When your data is no longer needed, we will take reasonable steps to securely delete or anonymise it.
You have rights under applicable data protection laws, including the right to access, correct, or delete your personal data, as well as the right to withdraw consent for marketing communications at any time. To exercise these rights, you can contact us using the details below.
We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, misuse, or alteration. While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.
Our website may use cookies and similar technologies to enhance user experience and analyse website performance. By using our website, you agree to the use of such technologies in accordance with this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Crello.co.uk
Email: support@crello.co.uk
Website: https://crello.co.uk