Terms & Conditions

Effective Date: 19/12/2025

These Terms and Conditions (“Terms”) govern your use of the website Crello.co.uk and the services provided by Crello.co.uk (“we”, “us”, or “our”). By accessing our website or purchasing our services, you agree to be bound by these Terms. If you do not agree, you should not use our website or services.

Crello.co.uk provides digital services, including but not limited to web design, development, and related online services. By purchasing any of our services, you agree to provide accurate and complete information and to cooperate with us as reasonably required to deliver the services. We reserve the right to refuse or terminate services if false or misleading information is provided.

Payment for services must be made as agreed at the time of purchase. Failure to make payment may result in suspension or termination of services. All fees are non-refundable unless otherwise stated or required by law. We reserve the right to change pricing at any time, but any changes will not affect services already purchased.

By providing your contact details, including your phone number, you agree that Crello.co.uk may contact you regarding your account, services, or enquiries. This includes communication via email, phone, and SMS where you have provided consent.

By opting in to SMS communications through our website, purchasing services, or submitting a contact or newsletter form, you consent to receive SMS messages from Crello.co.uk. These messages may include service-related updates, notifications, and promotional content. Message frequency may vary depending on your interaction with our services, and standard message and data rates may apply.

You can opt out of SMS communications at any time by replying “STOP” to any message received. After opting out, you will no longer receive SMS messages unless you opt in again. For assistance, you may reply “HELP” or contact us directly using the details provided below.

You agree not to misuse our website or services. This includes attempting to gain unauthorised access, distributing harmful content, or using our services for unlawful purposes. We reserve the right to suspend or terminate access if we believe you have violated these Terms.

All content, designs, and materials created by Crello.co.uk remain our intellectual property until full payment has been received, unless otherwise agreed in writing. Upon full payment, ownership or usage rights may be transferred to you as specified in the service agreement.

We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or website. While we aim to provide reliable and high-quality services, we do not guarantee that our website or services will always be uninterrupted or error-free.

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are made constitutes acceptance of the updated Terms.

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms and Conditions, you can contact us at:

Crello.co.uk
Email: support@crello.co.uk
Website: https://crello.co.uk